Metaspins VIP Club

Play more, get more!

This brings you closer and closer to the next level, and to reaching the pinnacle of your VIP experience. Tracking this progress is easy:

1. To see your progress you need to be logged in
2. Scroll to the top of the page
3. Look for the progress bar on your current VIP Level

The Tier you are currently in is the tier that is ticked off. The wagering progress is shown for the next tier.

FAQ 1: What is the VIP Programme?
Our VIP Programme is designed to reward our most loyal players with exclusive benefits and rewards. As you play games and place bets, you earn points that help you progress through different VIP levels. Each level offers unique rewards including bonuses, special promotions, and personalised customer support.

FAQ 2: How do I join the VIP Programme?
Joining the Metaspins VIP Programme is straightforward indeed. All registered users are automatically enrolled. You start earning points for all your activity on our platform from the moment you begin playing. The more you play, the more points you earn, advancing you through our VIP tiers.

FAQ 3: Which VIP Tier am I currently on?
You can view your current tier by checking the ticked box in your current tier at the top of this page. This indicates your current tier status. The progress bar below the tier shows your advancement towards the next tier.

FAQ 4: What are the benefits of the VIP Programme?
VIP members enjoy a range of benefits which increase with each tier. These include exclusive bonuses, personalised customer service, special promotions, higher withdrawal limits, and faster withdrawal processing times. Higher tiers may offer additional perks such as invitations to exclusive events and personal account managers.

FAQ 5: How are VIP points calculated?
VIP points are earned based solely on the amount you wager. Every bet you place earns points that contribute to your VIP level. There are no varying contributions: every wager contributes equally to your point tally.

FAQ 6: Can VIP status be lost?
No, once you achieve a VIP level, you retain that status indefinitely. There is no requirement to maintain minimum wagering levels to keep your VIP status, ensuring you always enjoy your earned benefits.

However, the Exclusive Weekly VIP Offers, VIP Weekly/Monthly Cashback, Weekly/Monthly Deposit Bonuses, Daily Incentives from VIP Host, availability of a VIP Host are all subject to active players exclusively. If you are not active at Metaspins for more than a period of 2 months, these perks are not available until you wager a minimum of $10,000 or equivalent again.

FAQ 7: Are there any restrictions on joining the VIP Programme?
There are no special requirements to join our VIP Programme. All registered players on our platform are automatically included. Simply play your favourite games to start earning points and reaping the rewards.

Metaspins offers VIP Transfers for verified VIPs

At Metaspins, we value our high-stakes players, which is why we offer seamless VIP Transfers from other casinos. To initiate your VIP Transfer, simply reach out to our Loyalty Team at loyalty@metaspins.com with proof of your current VIP status (please include an uncropped screenshot of your entire screen - this must be from a Desktop Browser in order to prove legitimacy).

Experience the exceptional benefits of playing at Metaspins, where over a two-week period, your gameplay and engagement will be closely monitored. If your activity meets our criteria, a VIP Host will personally reach out to discuss the exclusive perks of our VIP program and extend a formal invitation to join.

These Terms and Conditions govern the participation in our VIP Rewards Programme. By participating in the Programme, you agree to these Terms and Conditions. Please read them carefully.

1. Eligibility

• The VIP Rewards Programme is open to all registered users of Metaspins.
• Participants must be 18 years of age or older and comply with all local laws regarding online gambling.

2. VIP Points Accumulation

• Points are earned through all casino wagering activities on the site.
• Every 1 USD or equivalent wagered on any game earns one VIP point.
• Points are credited to your account immediately after the wager is settled.

3. VIP Levels and Benefits

• Participants will progress through various VIP levels based on the number of points accumulated.
• Each level offers specific rewards, including but not limited to bonus offers and exclusive promotions.
• Benefits associated with each level are detailed on our VIP Programme page.
• If any form of misuse or abuse is detected, Metaspins reserves the right to declare all benefits void.

4. Modification of Terms

• Metaspins reserves the right to modify these terms and conditions at any time.
• Changes will be effective immediately upon posting on the casino’s website.
• Your continued participation in the programme following such modifications constitutes your acceptance of the changes.

5. VIP Status Maintenance

• VIP status once earned is permanent; however, Metaspins reserves the right to remove any player from the VIP Programme due to non-compliance with our terms of service or any suspected fraudulent activity.

• Once a VIP Tier is achieved, that tier is retained indefinitely, with no requirement to maintain minimum wagering levels in order to preserve VIP status. All benefits associated with the VIP Programme remain available.

• However, the following perks—Exclusive Weekly VIP Offers, VIP Weekly/Monthly Cashback, Weekly/Monthly Deposit Bonuses, Daily Incentives from the VIP Host, and access to a VIP Host—are available only to active players. Should a player remain inactive at Metaspins for more than two months, these perks will be suspended until a minimum wager of $10,000 (or equivalent) is placed.

6. Termination and Effects of Termination

• Participants may exit the VIP Programme at any time by contacting customer support.
• Upon termination, any unredeemed points or pending rewards will be forfeited.

7. Limitation of Liability

• Metaspins is not responsible for any loss or damage arising from participating in the VIP Programme, to the fullest extent permissible by law.

8. Dispute Resolution

• Any disputes related to the VIP Rewards Programme will be resolved at the discretion of Metaspins.
• Decisions made by Metaspins are final and binding.

9. Contact Information

• For any questions or concerns regarding the VIP Programme, please contact our support team via our Live Chat facility.